What do the OneDrive icons mean? Need more help?įor help with your Microsoft account and subscriptions, visit Account & Billing Help.įor technical support, go to Contact Microsoft Support, enter your problem and select Get Help. You will need to complete this for your personal OneDrive and OneDrive for work or school. Read Choose which OneDrive folders to sync to your computer for more information. If you had chosen to sync only some folders before the reset, you will need to do that again once sync has completed. Resetting OneDrive disconnects all your existing sync connections (including personal OneDrive and OneDrive for work or school if set up). You won't lose files or data by resetting OneDrive on your computer. If you're not sure which OneDrive app you have, read Which OneDrive app do I have? To reset other versions of OneDrive, read Reset OneDrive.
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